Retention & Automation: Turn Customers Into Advocates
Our Retention Framework
A proven strategy to keep your customers engaged, loyal, and coming back for more.
Customer Segmentation
- Value tiers (VIPs vs. at-risk)
- Behavioral cohorts (Frequency, spend patterns)
- Lifecycle stages (New buyers → loyal advocates)
Automated Journey Builder
- Welcome series (0-30 day onboarding)
- Replenishment reminders (Predictive timing)
- Win-back campaigns (Customized incentives)
Multi-Channel Orchestration
- Email → SMS → Social sync
- Offline integration (Triggered direct mail)
- Loyalty program automation
Continuous Optimization
- A/B test emotional triggers
- Churn prediction modeling
- LTV expansion experiments
Platforms We Dominate
What You Get
- Retention Health Dashboard (LTV, churn risk scores)
- Pre-Built Workflow Templates (Plug into your CRM)
- Done-For-You Content Library (100+ messaging variants)
- Quarterly System Upgrades (New automation playbooks)
FAQ'S
1. How soon do results appear?
First workflow impacts in 30 days; full program maturity at 90 days.
2. Which CRMs do you support?
All major platforms (HubSpot, Klaviyo, Salesforce, etc.) + custom builds.
3. Can we keep our brand voice?
Absolutely—we bake your tone into every automated touchpoint.
Typical Agency
VS
Typical Agency
Why Leapsquad?
Big-Brand Playbooks, Scaled for You
We adapt enterprise-grade loyalty systems used by Fortune 500 brands into affordable, modular solutions.
Fractional Growth Engineers
Get a dedicated retention squad (copywriter, data analyst, automation specialist) without full-time hires.
Psychology-Driven Messaging
Our triggers leverage behavioral science principles:
- 1. Loss aversion for win-backs
- 2. Social proof for referrals
- 3. Reciprocity for VIP rewards
Omnichannel Storytelling
Seamless journeys across:
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Leapsquad is a growth-driven digital team helping brands scale through strategy, performance, and creativity.
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